Shipping & Handling
Our products are in stock & ship the same day you place your order. The daily cutoff is 3 pm CST. Anything ordered after 3 pm will be shipped the following day. Orders that are placed on weekends will be shipped the following Monday. Holidays are excluded.
Exchanges, RETURNS & CANCELATIONS
Yes, we accept exchanges, we do charge a $15 dollar fee for the shipping label we will provide you with. If you'd like to initiate an exchange please reach out via email sales@suncityexoticleathers.com
We have a 15 day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sales@suncityexoticleathers.com. Please note that returns will need to be sent to the following address: [1510 Calle Del Norte. Ste 2 Laredo, Texas 78041] If your return is accepted, we’ll deduct ($15 dollars for the return shipping label + 20% restocking fee) , as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at sales@suncityexoticleathers.com. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at sales@suncityexoticleathers.com All orders that are placed & canceled will be canceled and a 20% fee will be deducted from the amount refunded
SHIPPING, RETURNS & Exchanges
Shipping
Our products are in stock & ship the same day you place your order. The daily cutoff is 3pm CST. Anything ordered after 3pm will be shipped the following day. Orders that are placed on weekends will be shipped the following Monday. Holidays are excluded.
Exchanges
Yes, we accept exchanges, we do charge a $15 dollar fee for the cost of the pre-paid shipping label we will provide you with via email. If you'd like to initiate an exchange please reach out via email sales@suncityexoticleathers.com
RETURNS & CANCELATIONS
We have a 15 day return policy, which means you have 15 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You’ll also need the receipt or proof of purchase.To start a return, you can contact us at sales@suncityexoticleathers.com. Please note that returns will need to be sent to the following address: [1510 Calle Del Norte. Ste 2 Laredo, Texas 78041] If your return is accepted, we’ll deduct ($15 dollars for the cost of the return shipping label + 20% restocking fee) , as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sales@suncityexoticleathers.com. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at sales@suncityexoticleathers.com.
All orders that are placed & canceled will be canceled & a 20% fee will be deducted from the amount refunded.
1510 Calle Del Norte. Suite 2. Laredo, Texas 78041
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